Tenancy Deposit Scheme
(TDS)
The Tenancy Deposit Scheme (TDS) is the longest-serving, and only not-for-profit, Government-approved deposit protection scheme in the UK. It is operated by The Dispute Service Ltd.
We provide both insurance-backed and custodial tenancy deposit protection with free, impartial dispute resolution for when disagreements arise over how the money is divided.
Agents use our industry-leading PropTech solutions to grow their business and manage their tenancies with our easy to use feature-rich online customer portal. We currently protect over 1.8 million deposits across England and Wales.
The Dispute Service provides operational services for SafeDeposits Scotland Ltd, which is a custodial tenancy deposit scheme, as well as operating Tenancy Deposit Scheme Northern Ireland Ltd, which offers both custodial and insurance based schemes.
Our award-winning customer service is highly rated on both Trustpilot and Google. Our calls are answered, on average, in under 31 seconds by a qualified customer service advisor, and you’ll get a human responding to your emails in just a few hours.
Protecting deposits with TDS is quick and easy, and we offer a wealth of free tools, resources and guides to every customer. Our Academy training courses provides training in tenancy deposit protection and disputes. And, should a dispute arise, we offer a free end of tenancy dispute resolution service, as well as a free mid-tenancy conciliation and mediation service.