Don’t believe what we say; believe what they say.
A joy to work with
We are a letting agent in Leeds and The Letting Partnership run our client accounting.
Alex Paine is our Client Accounts Administrator and is an absolute joy to work with. Always happy to help and very knowledgeable on the systems we use. Its very comforting to know that we have someone at the end of the phone or on email that can help us not only process our accounts but quickly sort out queries and identify areas of improvement for our business.
Thank you Alex, you are a credit to the team!
We have been working with Mannie and the team at The Letting Partnership for 18 months. They provide a fantastic service.
Very knowledgeable, professional and efficient.
We would highly recommend them to any busy lettings agent.
Excellent service from the team at TLP
Having recently purchased a lettings business they (TLP) have been fantastic at looking after our client account whilst we are settling in.
Initially dealing with John then more recently with Jake and Alex, they have provided a clear and fuss free service.
Would highly recommend this professional and very friendly team should you be in the same position as us as newbies or if you’re feeling dissatisfied with your current provider and looking to change.
Covid19 – Feedback
Just wanted to say thank you to you and all of your team for the coverage offered over this difficult period so far. Everyone I have dealt with from accounts to services etc have been exceptional and exemplary.
From our point of view it has been seamless and I have not noticed any drop in service whatsoever.
I thank you and all your staff for this as I am acutely aware that it is a difficult thing to achieve under these circumstances.
Challenges handled with professionalism
The Letting Partnership has been excellent throughout.
We gave them a mammoth task that was fraught with challenges which they handled with professionalism and logic.
Both Chris Mason and Matt Kemp-Smith were endlessly patient and helpful in helping us with our client accounts.
Professional and Efficient
The Letting Partnership deal with all our Deposits and Client accounting and I find them to be helpful at all times. I speak with Laura Darling in accounts on a regular basis and she is always quick to respond to any queries i might have and is professional and efficient.
Gill and Rosie in Services also deserve a mention as being a pleasure to speak and deal with.
Great service from all department teams, prompt replies to any queries, great legal help and advice when needed, excellent money handling systems and tenant referencing.
Can’t speak of The Letting Partnership any higher and would recommend them to any Letting Agent for back office systems. They make our job much easier to do.
Continually, high level of service.
We have been working with The Letting Partnership for over 6 years now and the level of service is still as high now as it was at the very beginning. The referencing service is efficient and quick, when required.
Recommend without hesitation!
Jenny and the team have been looking after us for a few years now. They take care of all of our client accounting needs ensuring our landlords are paid swiftly and promptly. They are also ARLA Industry Suppliers and understand the lettings world incredibly well and give us sound guidance with client monies and ensuring our customers are totally safeguarded. The team are all fantastic and I’ve been a very happy customer. Thank you Jenny and TLP!
What a fantastic company The Letting Partnership is!
From beginning to end, their knowledge is first class, giving you the confidence to know that whatever you come up against there is always someone there to help and guide you.
I simply wouldn’t have the business I have without them and cannot recommend them highly enough.
If there were 6 star rating they would get it!
Here at Apple Homes we have been using The Letting Partnership for the past 12 years.
Their expertise within the Lettings environment is excellent, however, what really sets them apart are their levels of service and their employees, who are all so professional and ready to help with any questions or queries (of which we have many).
They handle our client accounting, processing, referencing, documents and deposits and keep us fully up to date with changes in legislation which certainly takes some of the stress and strain out of an industry which is constantly changing, with new legislation continually being added.
Jenny has created an absolutely awesome team at TLP and we have no hesitation in recommending them.
I have used The Letting Partnership for just over 3 years now and during this time they have been incredibly professional and first class in all of our dealings. I would strongly recommend their services.
We use The Letting Partnership for all of our client accounting and associated tenancy documentation and have done for 12 years. A highly professional and personalised service which we would thoroughly recommend to either individual landlords or letting companies alike.
Excellent personal service, cannot recommend enough!
The Letting Partnership team have been looking after us for a few years and take care of all of our client accounting. They have excellent knowledge of the lettings industry and consistently provide us with sound guidance with client monies and ensuring our clients are totally safeguarded. They keep us up to date with the regular changes and keep us informed with what we need to know to keep our clients and our business protected. If we ever have any queries they are always explained in detail and answered quickly, there’s never a trouble getting hold of the person you need to speak to. We are extremely happy with the service and cannot recommend enough.