Meet the Team

At the heart of TLP is a passion for customer service, powered by our dedicated and hardworking team. We recognise that exceptional service is the result of a collective effort, and we’re proud of our team spirit. Only with great people can we continue to deliver results that exceed expectations.

We truly are Powered by People!

Jennifer

Jennifer

Founder & CEO

Chris

Chris

Operations Director

Clifford

Clifford

Sales Director

Thea

Thea

Finance Manager

Gill

Gill

Marketing & Development

Lewis

Lewis

Business Development Advisor

Joanna

Joanna

Business Development Advisor

Jacquie

Jacquie

Sales Administrator

Matt

Matt

Client Relationship Manager

Laura

Laura

Office Manager

John

John

Client Onboarding Manager

James

James

Client Onboarding Administrator

Ocean

Ocean

Training Manager

Carl

Carl

Head of Client Accounts

Alex

Alex

Client Accounts Manager

Rosie

Rosie

HealthCheck Manager

Catherine

Catherine

HealthCheck Support Administrator

Sue

Sue

HealthCheck Support Administrator

Kayleigh

Kayleigh

Healthcheck Support Administrator

Crystal

Crystal

Client Services Supervisor

Kaleh

Kaleh

Client Accounts Supervisor

Maria

Maria

Client Accounts Administrator

Grace

Grace

Client Accounts Administrator

Jess

Jess

Client Accounts Administrator

Shelley

Shelley

Client Accounts Supervisor

Gill

Gill

Client Relationship Manager

Amy

Amy

Client Accounts Administrator

Lu

Lu

Client Accounts Administrator

Millie

Millie

Client Accounts Supervisor

Charlie

Charlie

Client Accounts Administrator

Bert & Harry-Sykes

Bert & Harry-Sykes

PDM Estates logo

A service that I didn’t even know I needed

As a new start up business, I was hesitant to have any further additional costs for services, however The Letting Partnership have proven to me that they are a service that I didn't even know I needed. They are likely one of the best decisions I have made as a start up company, and look forward to growing my business with them over the coming years. Their team is always extremely pleasant to talk to, and go above and beyond to help. I am sure I have been a very difficult client with the amount of assistance I have required, but yet never made to feel that way. I could only dream of having a team in my own business like them. Thank you The Letting Partnership

Harry Padam
Phillips & Stubbs- client logo

Worked alongside TLP for over 16 years

We have worked alongside The Letting Partnership now for a period of over 16 years and have never considered changing. We have always used their full service package which means Referencing, Administration, Client Accounting, Compliance and Regulatory updates. Their solid team have always been at the end of the phone, respond to queries immediately and have ensured that we can focus on the front end of our growing business. We consider them to be excellent value for money and feel that they are part of who we are and can highly recommend them to other companies or individuals.

Edward Gailey
Laura Bond Lettings

Unbelievably Helpful!

Every communication I have had with your team has been met with enthusiasm and a genuine clear undertone of assistance – without question. It’s an absolutely refreshing change to deal with a company that is not only exemplary at what it sets out to do but also INCREDIBLY helpful. Well done to your team!

Laura Bond
client logo- martin & co

Would confidently recommend

I have been working with The Lettings Partnership, as my client accountants, since I took over the Martin & Co Staines upon Thames franchise around 12 months ago. All the team at The Lettings Partnership are always on hand to help and they resolve any issues in an effective, timely manner. Everyone I have dealt with so far have been very personable. Alex Paine and Jake Collins always go over and above to help with any of my queries. Knowing that my client accounting is in safe and capable hands, has allowed me more time to focus on other parts of my business. I would confidently recommend The Lettings Partnership for all your client accounting needs!

Doreen Rose
Boothman Font

Priceless

I have been using TLP since July 2022 and I honestly could not have coped without them, the amount of time and stress saved with them looking after all the finance is priceless. Whichever member of the team I have dealt with has been superb, very helpful and knowledgeable of the software that I use, therefore if there is something I am unsure of they will go in and check it for me. Thank you to each and everyone one of them.

Ria Font
Baker Sales & Lets- client logo

Fantastic company!

What a fantastic company The Letting Partnership is! From beginning to end, their knowledge is first class, giving you the confidence to know that whatever you come up against there is always someone there to help and guide you. I simply wouldn’t have the business I have without them and cannot recommend them highly enough. If there were 6 star rating they would get it!

Jason Baker
Winkworth logo- client logo

Continually, high level of service.

We have been working with The Letting Partnership for over 6 years now and the level of service is still as high now as it was at the very beginning. The referencing service is efficient and quick, when required.

Anna O’Shea
Berkshire Lets - client logo

Great service

Great service from all department teams, prompt replies to any queries, great legal help and advice when needed, excellent money handling systems and tenant referencing. Can’t speak of The Letting Partnership any higher and would recommend them to any Letting Agent for back office systems. They make our job much easier to do.

Ron Southern
Russell & Butler - client logo

Professional and Efficient

The Letting Partnership deal with all our Deposits and Client accounting and I find them to be helpful at all times. I speak with with the accounts team on a regular basis and they are always quick to respond to any queries I might have and are professional and efficient. Gill and Rosie in Services also deserve a mention as being a pleasure to speak and deal with.

Debbie Rowe
Sheraton Law client logo

Challenges handled with professionalism

The Letting Partnership has been excellent throughout. We gave them a mammoth task that was fraught with challenges which they handled with professionalism and logic. Both Chris Mason and Matt Kemp-Smith were endlessly patient and helpful in helping us with our client accounts.

Sheraton Law
client logo- martin & co

Excellent service from the team at TLP

Having recently purchased a lettings business they (TLP) have been fantastic at looking after our client account whilst we are settling in. Initially dealing with John then more recently with Jake and Alex, they have provided a clear and fuss free service. Would highly recommend this professional and very friendly team should you be in the same position as us as newbies or if you’re feeling dissatisfied with your current provider and looking to change. Thanks TLP

Lindsey Medley
dwell logo

A joy to work with

We are a letting agent in Leeds and The Letting Partnership run our client accounting. Alex Paine is our Client Accounts Administrator and is an absolute joy to work with. Always happy to help and very knowledgeable on the systems we use. Its very comforting to know that we have someone at the end of the phone or on email that can help us not only process our accounts but quickly sort out queries and identify areas of improvement for our business. Thank you Alex, you are a credit to the team!

Ross Harding
client logo- parkers

Fantastic service

We have been working with Mannie and the team at The Letting Partnership for 18 months. They provide a fantastic service. Very knowledgeable, professional and efficient. We would highly recommend them to any busy lettings agent.

Joy Henning
Streets Estates

Excellent personal service, cannot recommend enough!

The Letting Partnership team have been looking after us for a few years and take care of all of our client accounting. They have excellent knowledge of the lettings industry and consistently provide us with sound guidance with client monies and ensuring our clients are totally safeguarded. They keep us up to date with the regular changes and keep us informed with what we need to know to keep our clients and our business protected. If we ever have any queries they are always explained in detail and answered quickly, there's never a trouble getting hold of the person you need to speak to. We are extremely happy with the service and cannot recommend enough.

Mike Griffin
Jacobs & Hunt

First Rate Service

We receive a consistently high level of friendly and professional service from all the team at the Lettings Partnership. Highly recommend.

Caroline Alder