Find out why you wont regret joining The Letting Partnership


Agents have been flocking to join The Letting Partnership and choosing to stay with us because we understand their business from the ground up.

The Letting Partnership was founded in in 2006 and we are now the market leaders and preferred choice for outsourced client accounting and client money protection services for the industry.

We process more than £20m of client money every month, so we know exactly how to make this process run smoothly. We also audit thousands of agents every year, so we understand industry compliance.

Many of our team previously worked in the letting industry: administrators, lettings managers, property managers, negotiators. We are not accountants. We are not software providers. We offer real world experience others simply cannot match.

Letting agents don’t get into the business because they want to be accountants. Every minute they spend on client accounting means they are missing an opportunity to do what they really love.

Before creating The Letting Partnership, our Managing Director Jennifer Markham built and managed a large and successful lettings portfolio for many years. We know first-hand how hard it is, especially when client accounting can take up so much time and resource.

But there is another way.  Outsourcing.

Top service

More agents than ever are entrusting us with their client accounting. The team at The Letting Partnership offer a friendly and personal service and are always on hand to help.

When you join The Letting Partnership, you are assigned an experienced member of staff from our dedicated Client Induction team. They will attend your account with expert precision and will be on hand to answer any questions.

Each agent has a point of contact who knows you and your business, though of course our wider team of fully trained client accounting staff are always available to provide advice and support.

Client accounts are processed every single working day, so agents will never need to worry about training, leavers, holiday or sickness cover.

If that wasn’t enough, we can also open a ring fenced and fully compliant client account for you within a matter of days for no additional cost.

Comprehensive Daily Process

While agents are hard at work growing the business and expanding their portfolio, the expert team at The Letting Partnership handles the client accounting on a daily basis to ensure it runs smoothly.

Our staff will log into your bank each morning, download the statement and receipt all credits on to your software.

We will allocate the funds or query them with agents if we are unable to locate the recipient. We understand tenants sometimes don’t use the correct narrative and that this can impact the landlord, so we proactively work to resolve this.

We will make payments to landlords, suppliers and deposit providers, ensuring these are registered within statutory timeframes. We also send landlords statements by email from your software, which appear as pdfs on your headed paper.

We’ll even draw down and pay your NRL tax for you every quarter and you will receive a full income and expenditure report on a frequency of your choosing.

Peace of mind

Choosing to outsource your client accounting and client money protection services to The Letting Partnership gives agents complete peace of mind.

You can work in your business carrying out the role you set out to do when you first started out in lettings. You can go on holiday without having to worry about landlords being paid – leave it to us.

We are members of industry trade body Propertymark in our own right, as many of our staff are ARLA qualified. This means that we are independently audited each year. We are also Propertymark Platinum suppliers.

Earlier this year we were incredibly honoured to win The Queen’s Award for Enterprise 2021 for our HealthCheck services on behalf of Client Money Protection insurance providers.

The reasons for outsourcing are well documented, but finding a responsible and trustworthy company which shares your values for excellent service, compliance and customer satisfaction can be tricky.

The good news is, you just found us.

Outsource your client accounting to The Letting Partnership today and enjoy access to our award winning team and complete peace of mind that your client accounting is in safe hands.

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