|
Our outsourced client accounting team now processes over £31 million of client money every month, across more than 40,000 tenancies. It's the largest volume we've handled to date, and it's a number we don't take lightly.
|
|
For the agents who work with us, this is simply not just a statistic, but the reason client accounting can be handed over with confidence rather than worry. Every one of those tenancies represents rent collected, landlords paid, and reconciliations completed accurately and on time, month after month. Scale like this only works if the controls behind it are just as strong at 40,000 tenancies as they were at 4,000.
|
|
What Outsourcing Really Means
|
|
That's what outsourcing client accounting to us is really about. Agents get to step back from the day-to-day burden of client money management, the reconciliations, the compliance admin, the audit prep, while retaining full oversight of their accounts. We handle the detail. They keep the relationship with their landlords and tenants, and the peace of mind that comes with knowing their client money is being managed to a rigorous, independently reviewed standard.
|
|
Trust Earned, Not Just Grown
|
|
Reaching this milestone reflects the trust agents have placed in us, often after moving away from managing client accounting in-house or switching from another provider. We see it as validation of an approach built on transparency, accuracy and consistency, not just growth for its own sake.
|
| |
"Passing £31 million processed every month, across more than 40,000 tenancies, is a significant milestone for us, but what matters most is what it represents. Every agent who outsources their client accounting to us is placing a huge amount of trust in our team, and that trust must be earned every single month, not just once. This milestone tells us our controls, our people and our processes are scaling the right way, without cutting corners on the things that protect client money."
Chris Mason · COO, The Letting Partnership
|
|
|
|
As we grow, our focus stays the same: making sure every pound is accounted for, every reconciliation stands up to scrutiny, and every agent we work with can explain exactly where their client money is at any given moment.
|
|
